Release release notes ip301 ip320330 ip3231 ip335 ip430 ip450 ip501 ip550 ip560 ip600 ip601 ip650 ip670 ip4000 ip5000 ip6000 ip7000 soundstation duo available from date released shipping configuration comments. Obtain your phones administrator password reboot the phone from homemenu, select settings basic restart while the phone is booting up, press the setup soft key. Provisionning dun polycom soundstation 5000, 6000, 7000 3cx. Manually configure polycom soundpoint ip phone for 3cx phone system. Kerry from shows how to provision polycom ip phones with 3cx, the windowsbased ip pbx platform. Version 4 and later of the firmware can update from the devices configuration web page.
Yealink phones cisco phones polycom phones polycom obi302 ata. Phone modelsoundstation ip 5000 part number311900001 rev. The polycom soundstation ip 5000 conference phone delivers if you want remarkably clear conference calls. Manually setup a polycom soundstation 5000, 6000, 7000 for 3cx. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater. From the polycom support site download the polycom uc software 4. Cancel button during the power recycle and during the upload to get to the factory default. View and download polycom ip5000 user manual online. Polycom collaboration and voice solutions voip supply. More info on how to reset the device in how to factory reset polycom vvx phones. Browse to the polycom voice support website to locate the software package for a specific family of devices or go to to the polycom ucssip software matrix website and download the desired release package.
How can i setup my phone provisioning download upgrade update downgrade software. It features hd voice technology, broad sip interoperability and has a modern sleek design that is ideal for medium sized rooms and is still at an affordable price. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. They can not registerd this phone, we have tried to look for the.
Set up a polycom soundstation 5000, 6000, 7000 for 3cx. I need to be able to do this because im physically not at site. Polycom soundstation ip5000 sip audio conference voip. To place a page to your default page paging enables a user to broadcast a oneway group, press the paging soft key for 12 seconds, message to another phone or group of phones bypassing step 2. The speaker is loud and clear, the microphones are positioned well and pickup all persons speaking around a 10 man conference room table. Manual provisioning for phones on remote networks that connect directly to. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. The following guide says the phone cannot be used remotely. Equipped with polycom hd voice technology, the ip5000 boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystalclear, interactive conversations. Hi, i have some polycom soundstation ip 5000 devices that i would like to connect to my new 3cx phone system. Often, simply powercycling the phone will allow it to redownload the proper configuration in full and help correct this issue. Important upgrade notes and considerations in uc software 4.
Software release matrix for polycom vvx, soundstructure, obi edition phones. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip interoperability, and a modern design all at an affordable price. Polycom ip phones bootrom server errors 8x8 support. Poly studio x family delivers radical simplicity to your meeting rooms. The easiest way to set up a phone for use with 3cx phonesystem is to use the builtin provisioning functionality inside 3cx phonesystem. Basic phone features placing calls press, enter the phone number, and then press the send soft key. Split download file is recommended, but requires that all phones are running bootrom 4.
Polycom devices running firmware version 3 and lower must connect to a server to update. Combined download should be used where phones may be running pre4. Redialing numbers to call the last number you dialed, press. Polycom soundstation ip 5000 voip conference phone voip. Application notes for polycom soundstation ip 5000 and. Ending calls during a call, press or the end call soft key. How do i upgrade the firmware on a polycom ip 5000 soundstation from the web console.
The soundstation ip 5000 features excellent hd sound quality, 7 ft microphone range, and many other useful features such as poe support power over ethernet. Click the links below for the assisted provisioning process for the respective devices. Unable to activate polycom ip 5000, 6000 and 7000 phones. Click on the firmware version to download the split firmware files. The 3cx call park feature with tcp trunk does not cause. The soundstation ip 5000 is an affordable conference phone from polycom that is both reliable and powerful. This guide will explain how to reset your polycom soundstation 5000, 6000, 7000 models to factory default settings. I have a soundstation ip5000 that i am trying to configure for sip. We are trying to register this with our phone provider. It is not recommended to use the firmware update drop down inside the polycom webgui.
To ignore an incoming call, press the reject soft key. These phones have been tested with 3cx phone system v15 with the following firmware only. For detailed information, see the user guide for the polycom soundstation. This will allow the phone to configure itself by retrieving a 3cx generated phone configuration file. The polycom ip5000 has a 7 foot microphone pickup range and small footprint making it ideal for executive offices and small conference rooms with up to 6 participants. Thats where we come in, with solutions that avert open office perils. Polycom soundstation ip 5000 3cx software based voip. Administrator and user passwords when you set the base profile to skype or update your phones to uc software 5. Sip application executable for soundstation ip 5000. Enjoy the same remarkably clear, polycom soundstation, conference phone experience in a smaller form thats optimized for executive offices and small conference room usability. Note that the newly qualified lync software release of 4. As this article is using a polycom vvx 400 for the examples then the current desired firmware version is 4. Polycom ip5000 soundstation phone user guide manual t2k.
The soundstation ip 5000 conference phone boosts productivity and reduces listener fatigue by turning ordinary conference. This guide shows you how to manually setup a polycom soundstation 5000, 6000, 7000 for use with 3cx phone system. We are the global communications company that powers authentic human connection and collaboration. We have this polycom soundstation ip 5000 which was given to us by a friend.
Soundstation ip 5000 polycom collaboration solutions. The soundstation ip5000 is the latest in a long line of soundstation models that go back to the very core products upon which the company was founded. Polycom is the established leader in voice, video, and telepresence polycom solutions make good business sense the global leader in telepresence, video, and voice solutions, polycom is a visionary in communications that empower people to connect and collaborate everywhere. This allows the phone to automatically connect, download, and update the information. The polycom soundstation ip 5000, the venerable workhorse, go to conference phone for ip phone systems for the last decade. Since your system is in the cloud, updates and new features appear automatically. This phone is solid, with well thought out design features and great performance. Manual provisioning for phones on remote networks that connect directly to 3cx via stun. In the soundstation ip 7000, polycom has combined its rich history in voice conferencing and voip technology to develop a groundbreaking new conference phone that is the clear choice for sipenabled environments. If this option is used, the phone will no longer receive updates from 8x8 without using the clear upgrade server option. This will allow the phone to configure itself by retrieving a 3cxgenerated phone configuration file. These phones have been tested with 3cx phone system v14 sp3 with the following firmware only. Polycom ip5000 soundstation phone user guide manuallast updated on15th february 2018 you are here.
The polycom soundstation ip 5000 boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystalclear, interactive conversations that sound as natural as being. Please check here status network tcpip parameters, take note of the listed ip address sip. Sip application executable for polycom soundstation ip 5000. Therefore you need to ensure that the phones are running this firmware. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip call interoperability, and a modern design all at an affordable price. How to factory reset a polycom soundstation series 3cx.
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